{"id":8633,"date":"2019-12-19T17:04:58","date_gmt":"2019-12-19T16:04:58","guid":{"rendered":"https:\/\/www.sikuel.it\/?p=8633"},"modified":"2021-07-06T15:26:18","modified_gmt":"2021-07-06T13:26:18","slug":"waste-quality-data-collection","status":"publish","type":"post","link":"https:\/\/www.sikuel.it\/en\/gestione-rifiuti\/raccolta-dati-qualita-rifiuti\/","title":{"rendered":"ARERA \u2013 Waste Service Quality Data Collection \u2013 Extension 3 April 2020"},"content":{"rendered":"

UPDATE OF 17\/03\/2020<\/strong>
\nIn consideration of the deferral of the deadlines set by the regulation for environmental and energy services in light of the COVID-19 emergency, as stated in the Authority's resolution of 12 March 2020, 59\/2020\/R\/com, and taking into account the requests received from numerous parties, we hereby inform you that it is permitted to transmit the data and information required within the scope of the data collections \u201cQuality of the integrated urban waste management service\u201d and \u201cQuality of the tariff management and user relations service\u201d, initiated, respectively, with the determinations of 10 October 2019, 3\/DRIF\/2019, and 18 December 2019, 4\/DRIF\/2019,\u00a0by 3 April 2020 at the latest.<\/strong><\/p>\n


\nUPDATE OF 28\/02\/2020<\/strong>
\nExtension until 16 March 2020 of the deadline for waste service quality questionnaires for Municipalities carrying out collection and transport activities and\/or street sweeping.
\n 
\nUPDATE OF 28\/01\/2020
\n<\/strong>the deadlines for complying with the obligations to transmit data and information concerning the quality of the tariff management and user relations service have been extended to 18 February 2020.<\/strong>
\n <\/p>\n

WASTE \u2013 IMPORTANT DATA SUBMISSION DEADLINE 31 JANUARY 2020
\nFor operators carrying out the activity of tariff management and customer relations<\/span><\/b>
\n<\/strong>DETERMINATION NO. 4\/DRIF\/2019<\/p>\n

REQUIREMENTS PURSUANT TO RESOLUTION OF 5 APRIL 2018, 226\/2018\/R\/RIF
\nWaste Service Quality Data Collection
\nThis data collection, to be sent no later than 31 January 2020, is for the purpose of:
\na) identify the indicators and quality standards guaranteed by the operators for the tariff management and user relations activity and verify the relative application methods, including the management of cases of non-compliance with standards due to reasons attributable to the operator;
\nb) verify the dissemination of the Service Quality Cards;
\nc) identify any relationships between the service organisation model and the quality actually provided by the operator;
\nd) carry out the necessary assessments to regulate the quality of the tariff management and user relations service, identifying possible areas for homogenisation and efficiency improvement of the current standards in order to facilitate the adoption of mandatory and homogeneous quality standards throughout the national territory;
\nThe compilation of the aforementioned files must be accompanied, among other things, by:
\n\u2013 a declaration, pursuant to Presidential Decree 445\/00, signed by the legal representative, certifying the truthfulness of the data transmitted, drafted according to the model provided by the Authority;
\n\u2013 an accompanying report, aimed at acquiring detailed information that the interested party deems functional for a correct understanding of the information and data transmitted;
\nOBVIOUSLY, before proceeding to upload the data and information of the aforementioned collection, interested parties are required to register in the Authority's Operator Register;
\nContact us for more information on 0932 667555 or at commerciale@sikuel.it<\/p>","protected":false},"excerpt":{"rendered":"

AGGIORNAMENTO DEL 17\/3\/2020 In considerazione del differimento dei termini previsti dalla regolazione per i servizi ambientali ed energetici alla luce dell’emergenza da COVID-19, di cui alla deliberazione dell’Autorit\u00e0 12 marzo 2020, 59\/2020\/R\/com, e tenuto conto delle richieste pervenute da numerosi soggetti, si comunica che \u00e8 consentito trasmettere i dati e le informazioni richiesti nell’ambito delle […]<\/p>\n","protected":false},"author":1,"featured_media":8635,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[13],"tags":[66],"class_list":["post-8633","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-gestione-rifiuti","tag-arera-rifiuti"],"acf":[],"yoast_head":"\nARERA - Raccolta dati Qualit\u00e0 del Servizio Rifiuti - Proroga 3 Aprile 2020 - Sikuel<\/title>\n<meta name=\"description\" content=\"ARERA - Raccolta dati Qualit\u00e0 Rifiuti. 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