Update to the Service Charter and Regulations

Services to support the implementation of ARERA Resolution 655/2015 concerning the adoption of the water service charter

A series of services and activities will be provided to support the definition of the RQSII specifically relating to:

  • Support for the drafting and continuous updating of the Service Charter, providing guidelines on the main content to be included.
  • Editorial support and continuous updating of the SII Regulations, with the provision of guidance regarding the main content to be included.

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