Management of Integrated Water Service requests with automatic assignment to the relevant departments. Bulletin board showing the progress stages of requests: to be processed, processed, or closed. From the Web Portal, it is possible to send tasks to be carried out in the field to the operators' APP. The intervention is managed through the APP with georeferenced information and photographic documentation up to the closure of the activity with the relative outcome. Notifications are sent to the user on the status of their request. A report with processing times is generated for each stage.
